Contact Information

At TUMETRA, we're committed to providing exceptional customer service. If you have any questions about your order, our products, shipping, returns, or any other inquiries, we're here to help.

Customer Support

Email: hello@tumetra.com

We aim to respond to all customer inquiries within 24–48 business hours. Response times may be slightly longer during weekends, public holidays, or periods of high inquiry volume.

Business Information

Business Name: TUMETRA

Business Address:
675 Leila Avenue, Unit 312
Winnipeg, MB, Canada

Business Registration Number: 768271173

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name

• Your order number (if applicable)

• The email address used for your purchase

• A detailed description of your inquiry

Business Hours

Customer Support is available:

Monday – Friday
9:00 AM – 5:00 PM (Central Time)

Closed on weekends and public holidays.

Thank you for choosing TUMETRA. We appreciate your trust and look forward to assisting you.